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We are committed to resolve all kinds of queries or problems that our customers face. We are reachable round the clock.
Level 1: Raise a Service Request
Please allow upto 10 working days for resolution
Contact your Service Executive
Visit Our Branch nearest you
Call us on: 0161-5047087
Level 2: Grievance Redressal Officer
If unresolved at level 1, contact the officer below. It will take up to 10 working days for resolution
Phone: +91 99888 81003
Email ID: customer.redressal@mgmfinanciers.com
Please mention your previous Service Request Number and your previous Point of Contact.
Level 3: Principal Nodal Officer
If unresolved at level 2, contact the officer below. It will take up to 10 working days for resolution
Phone: +91 98722 00161
Email ID: pno@mgmfinanciers.com
Please mention your previous Service Request Number and your previous Point of Contact.
Level 4: RBI Ombudsman
If unresolved at level 1, 2 & 3, in 30 working days of lodging the complain, you may contact the Ombudsman using the following details.
Toll Free Number: 14448
Email ID: cpc@rbi.org.in
You can also use the RBI Portal
Post a letter to Ombudsman:
Centralised Receipt & Processing Centre (CRPC)
4th Floor, Reserve Bank of India,
Sector-17, Central Vista,
Chandigarh - 160017
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